Overview

A popular restaurant in Hudson, Wisconsin, known for its busy dining hours and waterfront views, was facing ongoing network problems that affected both staff operations and guest satisfaction. With unreliable Wi-Fi and frequent internet outages, even routine business tasks were becoming a challenge.

The Challenge

The restaurant’s network relied on an aging AT&T DSL connection and tangled, poorly managed cabling. Frequent internet outages interrupted point-of-sale systems, slowed down internal communication, and left guests without Wi-Fi access — twice in one week during peak dining hours. The leadership team realized they needed an IT partner who could bring stability and reliability back to their business operations.

The Aileron IT Solution

Aileron IT worked closely with the restaurant’s management team to design and deploy a reliable, business-grade network infrastructure built to handle high traffic and heavy usage.
Here’s what we implemented:

• Installed a new business-grade firewall and created a secure Wi-Fi corporate network with guest access across multiple meshed wireless access points.
• Facilitated a transition from AT&T DSL to Comcast Cable, adding Connection Pro 4G LTE redundancy for continuous uptime.
• Completed a network mapping and cabling cleanup project outside of business hours to minimize disruption.

The focus was on reliability, security, and performance — all without interfering with daily operations.

The Results

Since the upgrades, the restaurant has experienced:

• Zero internet or local network interruptions impacting business operations.
• Faster system performance, enabling staff to process orders and payments without delay.
• Peace of mind for leadership knowing their technology now supports, rather than hinders, their success.

Key Takeaway

This project highlights how Aileron IT helps hospitality businesses modernize and stabilize their operations through sensible, reliable technology solutions that keep employees productive and guests happy.

If your hospitality business is struggling with technology stability, contact Aileron IT today.