Acceptable Use Policy

Unacceptable Use

Aileron I.T. requires that all Customers conduct themselves with respect for others. In particular, Customer shall observe the following rules in its use of any Aileron I.T. products or services.

1. Abusive Behavior: Customer shall not harass, threaten, or defame any person or entity. Customer shall not contact any person who has requested no further contact. Customer shall not use ethnic or religious slurs against any person or group.
   
   
2. Privacy: Customer shall not violate the privacy rights of any person. Customer shall not collect or disclose any personal address, social security number, or other personally identifiable information without each holder’s written permission. Customer shall not cooperate in or facilitate identity theft.
   
   
3. Intellectual Property: Customer shall not infringe upon the copyrights, trademarks, trade secrets, or other intellectual property rights of any person or entity. Customer shall not reproduce, publish, or disseminate software, audio recordings, video recordings, photographs, articles, or other works of authorship without the written permission of the copyright holder.
   
   
4. Hacking, Viruses, and Network Attacks: Customer shall not access any computer or communications system without authorization, including the computers used to provide the Service. Customer shall not attempt to penetrate or disable any security system. Customer shall not intentionally distribute a computer virus, launch a denial of service attack, or in any other way attempt to interfere with the functioning of any computer, communications system, or website. Customer shall not attempt to access or otherwise interfere with the accounts of other users of the Service.
5. Spam: Customer shall not send bulk unsolicited e-mails (“Spam”) or sell or market any product or service advertised by or connected with Spam. Customer shall not facilitate or cooperate in the dissemination of Spam in any way. Customer shall not violate the CAN-Spam Act of 2003.
6. Fraud: Customer shall not disseminate fraudulent offers to sell or buy products, services, or investments. Customer shall not mislead anyone about the details or nature of a commercial transaction. Customer shall not commit fraud in any other way.
   
   
7. Violations of Law: Customer’s use shall not: (a) violate any applicable law, ordinance, or regulation; (b) post or transmit information or communications that, whether explicitly stated, implied, or suggested through use of symbols, are libelous, defamatory, invasive of another person’s privacy, obscene, indecent, pornographic, sadistic, cruel, or racist in content, or of a sexually explicit or graphic nature, constitutes child pornography, or harms minors in any way; or (c) forge headers or otherwise manipulate identifiers in order to disguise the origin of any transmitted content.

Consequences of Violation

Violation of this Acceptable Use Policy (“AUP”) may lead to suspension, restriction, or termination of the Customer’s services or legal action without further notice by Aileron I.T. In addition, the Customer shall be required to pay for the costs of investigation and remedial action related to AUP violations. Aileron I.T. reserves the right to take any other remedial action it sees fit.

Revision of AUP

Aileron I.T. may change this AUP at any time by posting a new version on this page and sending the customer written notice thereof. The new version will become effective on the date of such notice.